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Our Team

Expertise and experience

Our Carpets

From directors to weavers, our team of carpet
experts ensure the 100% quality is woven
through every single Wilton carpet.

Directors
Commercial Director

Steve King

I joined Wilton in 2004 after a career spent in British manufacturing. My role involves working with overseas partners and agents to support our export sales.

We’re carpeting the great country clubs and golf courses of the United States, river cruise boats through Europe and some of the world’s most prestigious hotels. I also look after the sales administration team, as well as costings, purchasing, warehousing and transport. I’m passionate about making things in this country, it’s woven through the history and culture of this country and I’m delighted to be part of the proud manufacturing tradition here at Wilton.

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Creative Director

Damian Roscoe

I’m responsible for the output of our design studio, including day-to-day project work, collections and range launches.

Striving to deliver beautiful designs that inspire users to look at carpet with more focus and interest than ever before, I’ve instigated launch of our Inspirational Collections; some of our more original and creative launches to date.

I started in the industry in 1985 and with a rich history covering all aspects of carpet design, from residential through to high-end commercial, I’ve been lucky enough to progress my career, working with some prestigious companies and talented people.

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UK Sales and Marketing Director

Alan Whittle

I’m proud to lead our fantastic UK sales team, and look after a number of key customers for Wilton.

It’s my role to provide strategic sales direction and contribute to new product development, working in tandem with our design and operations teams as well as managing the really spectacular marketing function.

I’ve worked in the flooring industry for the best part of my career, and I’ve been at Wilton since 2010. It’s a great business for the balance of creativity and practicality. That’s the great thing about Wilton; our design aspirations and manufacturing capabilities work collaboratively to deliver great solutions for our clients.

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Production Director

Rob Load

Since joining Wilton in 2012, I’ve been responsible for making sure that our reputation for faultless quality is continued with every woven wool carpet that leaves our looms.

I’m also the lead for health and safety and employee welfare. With over 40 years in the carpet industry and involved in everything from yarn spinning to tufting, weaving and finishing, I’m always happy to be in the factory, seeing everything working with keen efficiency.

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Design
Colourist

Debbie Ford

My degree was in carpet and textile design and I’ve been lucky enough to work in the industry since graduating.

I’ve been at Wilton since 1999, and have responsibility for our Kibby machine which produces samples; one of the most important parts of the design process, helping clients to see how our CAD patterns work as real carpet. I make sure your sample is accurate, colour-perfect and arrives on time.

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Senior Designer

Matthew Robinson

My degree was in printed textile design and I spent a decade as a print designer.

I joined Wilton in 2009, developing a passion for woven wool products and working on for some of our most intricate project work, delivering stylish wool carpet with designs that accommodate the most complex of layouts. I enjoy expanding my skillset by becoming involved in all aspects of the creative process. I’m responsible for creating digital roomsets to demonstrate how new products will look in their intended setting, to help clients make informed decisions on the perfect design for their project.

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Senior Designer

Sam Dean

I’ve been at Wilton since 2002, starting as part of the factory team. The skills I gained in that role gave me a practical insight into how carpet is constructed and therefore, how to design it.

Over a number of years, I trained in all aspects of carpet production, from picking and creeling to weaving and final inspection. My understanding of the manufacturing process helps to know the best way to bring ideas to woven reality.

I work very closely with our customers and Business Area Managers, making sure that approved designs are production-ready and to the highest standard.

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Designer

Claire Roscoe

I studied Interior Textiles and after graduating I started as a Carpet Designer in 2005.

Over the years I have gained a lot of experience working directly with Interior Designers & Architects on a range of Hospitality & Residential Projects.

I develop designs predominantly for Axminster but also Hand tufted Carpets and Rugs.

I have had the fortune to work in many different fields including FF & E Interior Design.

Wilton has a long history of manufacturing which I’m excited to be a part of.

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Sales
Business Area Manager Northern Ireland and Republic of Ireland

Danny Heaver

Danny has a great many years of experience in the carpet industry and joined the Wilton team in early 2020 to strengthen our presence on the island of Ireland.

Coming from a design and manufacture background, Danny has a great deal in common with his clients, and builds effective, lasting relationship. He works hard for his clients, enjoying his role as a collaborative, project adviser; being entrenched in the detail of the project to ensure the optimal carpet solution is delivered.

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Stefan Heins Wilton Carpets
Northern Area Sales Director

Stefan Heins

I’ve worked in the carpet industry since I was 18; it’s something of a family tradition. I’ve worked on the factory floor, in sales admin and project planning before moving into sales.

Having joined Wilton in 2009, I look after clients across the north of the country and have a great number of really long-standing customers who I’ve been lucky enough to watch grow their businesses over the years. Discovering and developing new business opportunities, is also a key part of my role and it’s always exciting to be at the cutting edge of the vibrant design, hospitality and leisure markets in the North of England.

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Business Area Manager Midlands, South Wales & Avon

Graham Smith

I’ve been looking after commercial clients in the middle slice of the country since 2014 for Wilton.

I’m lucky to have a long list of loyal customers but from polo clubs to gurdwaras, there’s always a great, diverse range of exciting new projects to understand and service. Carpet manufacturing has been my career since leaving school so I’ve a great bank of technical knowledge which is a great asset in helping clients achieve the very best solution in terms of functionality and design.

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Business Area Manager, Scotland

Ian McDermid

My Father worked at Stoddard Carpets for 30 years and this year, I celebrate 40 years in the industry so it’s firmly in the fabric of my family. I love the carpet trade – it’s been an exciting community to be part of since I started.

My first role, 1983-4 was with a carpet and furniture retailer, before I took a position with Axminster Carpets in 1985 as a Junior Rep. By 1987, I was a fully-fledged rep, and moved to England to cover the East Midlands region. In 1991, I moved back home to work with clients in Scotland and Northern Ireland. My long journey with Axminster took in a Regional Manager role in 2008, and a further promotion to Regional Sales Director in 2013.

In 2016, ill health forced me to step down from senior management, but not ready to leave the industry, I’ve been an agent since then, starting a relationship with Wilton early in 2023. This role allows me to explore the length and breadth of beautiful Scotland, talking to a wealth of people about great products.

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Business Area Manager, South West London & South Central

Daniel Moore

Joining Wilton in the summer of 2023, I’ve held several senior sales positions including most recently National Corporate Account Manager at European floorcoverings giant Tarkett Desso.  Before that, I was spent a number of years as Area Sales Manager at JHS (Headlam).

I’ve worked closely with Wilton in the past as part of my role at Carpet Workshop two decades ago, when that business was numbered amongst Wilton’s best customers, and I think it will be helpful to have had experience of the business from a customer perspective. My breadth of floorcovering knowledge and sales experience, both at Flooring Contractor and Corporate level, I believe will be invaluable to the future growth and development of the Wilton Carpets business.

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Marketing
Operations
Sales Administrator

Sarah Fry

I’ve been at Wilton, supporting our Business Area Managers since 2018.

It’s a great role because it allows me to work across the business in order to make sure that orders are handled efficiently: with the sales team, with production and dispatch to ensure the perfect carpet arrives on-time. I’ve worked extensively in customer-facing roles, and I really enjoy being able to deliver great service for our clients. In the last couple of years, I’ve been asked to bring my eye for detail to support the finance team. I’ve been working with colleagues to develop my understanding of another element of the business to be able to share my time between the 2 departments.

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Operations Manager

Mike Whitaker

Mike joined the Customer Services Team in 2018 and is responsible for coordinating pricing, sampling and the smooth running of the customer services department.

With extensive experience with both sales teams in manufacturing, Mike brings a calm, proactive approach to his role.

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Materials and Planning Coordinator

Chloe Caldicott

My background’s in textiles and I was delighted to put it to good use when I started at Wilton in 2018.

My first role was as a sales administrator, building a deep understanding of our products, the sales process and our clients’ requirements.

In the last few years, I moved into the Production Planning team, and brought that customer-facing experience to the technical challenges of ensuring the smooth and efficient planning of the fabrication of our beautiful carpets. I coordinates the materials and man power; planning all of the jobs on the looms, ensuring we have the right yarns at the right time to safeguard clients’ deadlines and our busy factory runs like a dream.

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Jo Skates Wilton Carpets
Senior Sales Administrator

Jo Skeates

The North of England is a hotbed of hospitality, with some of the UK’s finest country-style hotels.

I have worked with our Business Manager within the region since 2006 and I also now work with our Southern Business Area Manager since 2022, to make sure that orders are turned into beautiful carpets.

I predominantly look after all the main pub groups in the UK along with customers within the Southern area of the UK.

I have worked at Wilton Carpets for 16 years and built a of knowledge of the industry make sure even the trickiest of orders is serviced with speed.

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Export Sales Administration Supervisor

Julie Chandler

Wilton’s reputation for beautiful carpet extends well beyond our shores and you’ll find our carpets in some of the most prestigious locations across the globe.

I provide the administrative support for and Julie has helped to get them there since she started with us in 1996. Providing support for our UK and export accounts, from initial order through to dispatch. Joining Wilton in its previous incarnation, Julie is one of our longest serving team members and her knowledge is relied upon by colleagues and customers around the world.

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Sales Administrator

Emily Button

I started working at Wilton in the spring of 2023, and am really enjoying learning about the complex product offer, and manufacturing process.

My role supports some of our senior sales team, focusing on processing the orders for some of our key accounts, including our military contracts and Alternative Flooring.

My gran lived in one of the cottages just behind the factory and everyone locally is proud of the famous carpets made in our beautiful village, so I’ve always felt a connection with Wilton. When the role came up, I thought it would be a great opportunity to be part of the story. Before the pandemic, I ran an independent bookshop in Salisbury, which called on a wide range of skills: from event planning to stock ordering, so I’m excited about being a key connection between lots of the different functions of the business.  First class customer service also gives me a great sense of job satisfaction, so I’m looking forward to getting to know some of Wilton’s customers and delivering for them.

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Finance
Catherine Sheppard Wilton Carpets
Head of Finance

Catherine Sheppard

Running a tight ship, Catherine has been a key influence in our sustained growth, helping us to keep moving forward with investments such as our new state-of-the-art axminster loom.

Head of the finance team and involved in all aspects of the business, Catherine reports directly to our board of directors.

Previously an auditor for Wilton Carpets, she joined the team full time in 2003. FCCA qualified, Catherine knows our business inside-out and there’s no better person to make sure that our finances are always in good order.

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Production
Warehouse Manager

Glyn Rossitter

Glyn is one of the most familiar faces at Wilton Carpets, having started with the team in 1995 and is responsible for making sure that our carpets get to where they need to be.

As part of his role, Glyn is also tasked with making sure that the materials we need to make beautiful woven wool carpets are always in stock.

With time spent steering a HGV on our busy UK roads, Glyn knows just what it takes to make sure that our deliveries are kept on-track.

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Engineering Manager

Craig Wallington

My role is to make sure everything works in the factory. I lead the great team which takes care of our machinery and makes sure it keeps running smoothly day after day.

With some of our narrow looms over a century old, learning about the state of the art technology we are investing in, and the factory running for almost 24 hours a day, it’s a busy role. I’ve been at Wilton since 1998, and I’d still say the best days are when the team and I come up with some ingenious work-around or technical fix to ensure we stay on-track and everything goes out of the door on time

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Production Supervisor

Leigh Bevis

Our machines range from state-of-the-art through to century-old, and each has its own way of making beautiful woven wool carpets.

It’s Leigh’s job to make sure everything is running smoothly and efficiently and he works closely with engineering to make sure everything in the factory is tip-top. He’s been helping to ensure the factory is at optimum efficiency since 2004.

A qualified forklift examiner, Leigh also helps other members of the Wilton family to get around in style. With PETA Level 2, he is also a proven and experienced supervisor.

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Dawn Bradley Wilton Carpets
Samples Administrator

Dawn Bradley

My role is centred around our sampling service; I’m responsible for ensuring we have the right level of resources; carpet, brochures, folders and technical specifications for current and soon-to-launch ranges across our whole portfolio.

I have to ensure requests for sampling material are fulfilled accurately and in a timely fashion for meeting schedules and to meet deadlines. It’s a busy and time-sensitive role.

I get a buzz from the job, especially when my sample library is fully-stocked and I know I’ve been a real help to the sales team and to our clients in making the right decision on their carpet.

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IT
Systems Analyst

Greg Aldridge

My primary role is to manage the support and maintenance of all business related IT based systems; to look to improve and implement new IT based systems that help drive business efficiency.

I support the company auditing process, managing the team which ensures that the business is conforming to ISO certification. I’m the primary contact in relation to fire certification, and support the Health and Safety Risk Assessment process.

I’m a dynamic, fun loving person who is driven to move the company forward, collectively, with like-minded, independent thinking people.

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It Systems Administrator

Jack Tilley

Keeping IT systems up and running is my primary role at Wilton. Being here has really opened my eyes to the world of IT and Carpet Manufacturing as a whole, picking up the experience needed to help support the business since Spring 2022.

If the production computer systems take a hit or don’t work as intended, it’s my role to ensure it gets back up and running as quickly and efficiently as possible. I am also tasked with maintaining the computer systems used by other departments outside of Production, such as the Design Studio and Operations. The skills acquired from IT Certifications like the CompTIA A+ coupled with the hands-on experience enable me to grow my knowledge of IT and keep the digital side of carpet manufacturing running smoothly.

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